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What to Expect

Pain treatments may not eliminate chronic pain, but they can reduce symptoms to help you stay active. At the Pain Management Center, our experienced specialists understand pain. We work to find the underlying causes of pain and bring you relief, so you can function better in your daily activities.

Our Multidisciplinary Approach to Pain Management

At Barnes-Jewish West County Hospital, our goal is to relieve your pain with a sustainable treatment plan so you can manage chronic pain over the long term. With a focus on nonnarcotic strategies, our pain management doctors use their expertise to give you the care you need. Our team includes experts in multiple areas, including:

  • Pain medicine
  • Anesthesiology
  • Psychology
  • Pharmacy
  • Physical medicine and rehabilitation (physiatry)

Chronic Pain Treatment at Barnes-Jewish West County Hospital

We provide advanced pain management to treat chronic pain caused by a wide variety of issues. Find out more about our chronic pain treatment, including:

  • Nonnarcotic medications including ibuprofen, acetaminophen and prescription nerve pain medications
  • Injections including steroid and nerve block injections
  • Psychological therapies such as cognitive behavioral therapy (CBT)
  • Physical therapy to increase strength and mobility and improve posture and gait
  • Interventional therapies such as spinal cord stimulation and radiofrequency ablation

Conditions We Treat With Pain Management

At the Pain Management Center, you receive care from Washington University physicians and other providers with extensive training and experience in caring for people with all types of chronic pain. Learn more about the conditions we treat with pain management.

Pain Management: What to Expect

Our team addresses the complex nature of pain and how it’s affecting your life. In our evaluation, we ask you detailed questions to fully understand possible causes of pain. This information helps us determine the right treatment options for you.

To see one of our pain management doctors, you need a referral from your health care provider. Here’s what you can expect before and during your first visit:

  1. Review health history: Our intake nurses review the referral and other information from your health care provider, including the reason for the referral and your medical history and medications. If you have recent imaging, we ask you to bring it or have it sent to us before your appointment.
  2. Schedule appointment: We then schedule you for an appointment. Usually, we can see you within a week.
  3. Complete new patient questionnaire: The questionnaire asks about the pain you’re experiencing, any evaluations your provider has done, other treatments you’ve tried and any previous imaging tests. (Download the questionnaire, part of the new patient packet, below.)
  4. Review questionnaire: In the exam room, your nurse reviews the questionnaire with you to make sure it’s accurate.
  5. Meet with the doctor: Your doctor evaluates you, discussing the issues you’ve noted on your questionnaire and reviewing previous imaging. We may order additional imaging, if needed, which you can have done at Barnes-Jewish West County Hospital. See our imaging locations.
  6. Discuss treatment: Your doctor talks with you about possible treatment options. Together, you and your doctor develop a personalized plan with the treatments that may work best for you.
  7. Review next steps: At the end of the visit, the nurse reviews your treatment plan with you to help you understand the next steps and what you need to do.

Follow-Up Care and Contacting Your Pain Management Care Team

Throughout your treatment with our pain management team, our registered nurses provide expert follow-up care. With years of experience in pain management, they work with your pain physician to answer your questions. You can usually get help between visits by calling us or visiting MyChart, our secure online patient portal.

Resources for New Patients

Our new patient packet (PDF) includes a welcome letter, the new patient questionnaire and some forms.

Office Location at Barnes-Jewish West County Hospital

Pain Management Center, a member of BJC HealthCare
1044 N. Mason Road, Suite L30
Medical Office Building 4
Creve Coeur, MO 63141

Barnes-Jewish West County Hospital is conveniently located just one mile west of I-270 in Creve Coeur, Missouri — a west county suburb of St. Louis.

Get directions and maps.

Contact Us for Pain Management

To learn more or to schedule an appointment with one of our physicians who specializes in pain management, please call 314.542.WEST (9378) or toll-free at 844.542.WEST (9378). You’ll need a referral from your physician to schedule an appointment.

If you need to change or cancel your appointment, you can do so through MyChart or by calling your physician’s office directly. See our phone directory for additional phone numbers.

How to Refer a Patient

Referring physicians can call the Doctors’ Access Line at 800.252.DOCS (3627) 24 hours a day, seven days a week. You can also visit our referring physicians page.

Washington University Physicians accepting new patients:

Hess Panjeton, MD

Jooyoung Maeng, MD

Matthew Sanzalone, MD

Nicole Shin, MD


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Find a doctor or make an appointment: 314.542.WEST (9378) OR TOLL-FREE 1.844.542.9378
General Information: (314) 996.8000
12634 Olive Boulevard
Creve Coeur, Missouri 63141
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