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Barnes-Jewish West County Hospital has received six patient experience awards from national health-care research leader Professional Research Consultants, Inc. (PRC). The Barnes-Jewish West County Hospital emergency department; pain management clinic; outpatient surgery; and Sports Therapy and Rehabilitation (STAR) programs including STAR West County, STAR Chesterfield and STAR South County, each earned PRC’s 5-Star Award. This award is given to departments that score in the top 10 percent – at or above the 90th percentile – in overall quality of care.
The Excellence in Healthcare Awards recognize organizations who achieve excellence throughout the year by improving patient experiences based on surveys of their patients.
“Patient experience is at the heart of everything we do,” says Yoany Finetti, Barnes-Jewish West County Hospital vice president of patient care services and chief nursing officer. “Our entire team works diligently to continuously improve quality, safety and service. I am proud and constantly inspired by their dedication to creating an exceptional patient experience.”
To learn more about the 2019 Excellence in Healthcare Awards, including eligibility and criteria, visit PRCCustomResearch.com.